All Systems Operational

Uptime over the past 90 days. View historical uptime.
US environment (app.pendo.io) Operational
90 days ago
99.91 % uptime
Today
Pendo UI Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
NPS Operational
90 days ago
100.0 % uptime
Today
NPS Email Operational
90 days ago
100.0 % uptime
Today
Guide Deliverability Operational
90 days ago
99.67 % uptime
Today
Guide Designer Operational
90 days ago
99.67 % uptime
Today
Guide Targeting Operational
90 days ago
100.0 % uptime
Today
Mobile Guides Operational
90 days ago
99.75 % uptime
Today
Resource Center Operational
90 days ago
99.84 % uptime
Today
Analytics - Data Collection Operational
90 days ago
100.0 % uptime
Today
Analytics - Data Processing Operational
90 days ago
100.0 % uptime
Today
Analytics - Paths and Funnels Operational
90 days ago
100.0 % uptime
Today
Mobile Analytics Operational
90 days ago
100.0 % uptime
Today
Adopt UI Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
99.57 % uptime
Today
Feedback API Operational
90 days ago
100.0 % uptime
Today
Feedback UI Operational
90 days ago
100.0 % uptime
Today
AU environment (app.au.pendo.io) Operational
90 days ago
99.9 % uptime
Today
Pendo UI Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
NPS Operational
90 days ago
100.0 % uptime
Today
NPS Email Operational
90 days ago
100.0 % uptime
Today
Guide Deliverability Operational
90 days ago
99.67 % uptime
Today
Guide Designer Operational
90 days ago
99.67 % uptime
Today
Guide Targeting Operational
90 days ago
100.0 % uptime
Today
Mobile Guides Operational
90 days ago
99.75 % uptime
Today
Resource Center Operational
90 days ago
99.84 % uptime
Today
Analytics - Data Collection Operational
90 days ago
100.0 % uptime
Today
Analytics - Data Processing Operational
90 days ago
100.0 % uptime
Today
Analytics - Paths and Funnels Operational
90 days ago
100.0 % uptime
Today
Mobile Analytics Operational
90 days ago
100.0 % uptime
Today
Adopt UI Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
99.57 % uptime
Today
EU environment (app.eu.pendo.io) Operational
90 days ago
99.91 % uptime
Today
Pendo UI Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
NPS Operational
90 days ago
100.0 % uptime
Today
NPS Email Operational
90 days ago
100.0 % uptime
Today
Guide Deliverability Operational
90 days ago
99.67 % uptime
Today
Guide Designer Operational
90 days ago
99.67 % uptime
Today
Guide Targeting Operational
90 days ago
100.0 % uptime
Today
Mobile Guides Operational
90 days ago
99.75 % uptime
Today
Resource Center Operational
90 days ago
99.84 % uptime
Today
Analytics - Data Collection Operational
90 days ago
100.0 % uptime
Today
Analytics - Data Processing Operational
90 days ago
100.0 % uptime
Today
Analytics - Paths and Funnels Operational
90 days ago
100.0 % uptime
Today
Mobile Analytics Operational
90 days ago
100.0 % uptime
Today
Adopt UI Operational
90 days ago
100.0 % uptime
Today
Feedback API Operational
90 days ago
100.0 % uptime
Today
Feedback UI Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
99.57 % uptime
Today
JPN environment (app.jpn.pendo.io) Operational
90 days ago
99.9 % uptime
Today
Pendo UI Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
NPS Operational
90 days ago
100.0 % uptime
Today
NPS Email Operational
90 days ago
100.0 % uptime
Today
Guide Deliverability Operational
90 days ago
99.67 % uptime
Today
Guide Targeting Operational
90 days ago
100.0 % uptime
Today
Guide Designer Operational
90 days ago
99.67 % uptime
Today
Mobile Guides Operational
90 days ago
100.0 % uptime
Today
Resource Center Operational
90 days ago
99.84 % uptime
Today
Analytics - Data Collection Operational
90 days ago
100.0 % uptime
Today
Analytics - Data Processing Operational
90 days ago
100.0 % uptime
Today
Analytics - Paths and Funnels Operational
90 days ago
100.0 % uptime
Today
Mobile Analytics Operational
90 days ago
99.75 % uptime
Today
Adopt UI Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
99.58 % uptime
Today
US1 environment (us1.app.pendo.io) Operational
90 days ago
99.92 % uptime
Today
Pendo UI Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
NPS Operational
90 days ago
100.0 % uptime
Today
NPS Email Operational
90 days ago
100.0 % uptime
Today
Guide Deliverability Operational
90 days ago
99.67 % uptime
Today
Guide Designer Operational
90 days ago
99.67 % uptime
Today
Guide Targeting Operational
90 days ago
100.0 % uptime
Today
Mobile Guides Operational
90 days ago
99.75 % uptime
Today
Resource Center Operational
90 days ago
99.84 % uptime
Today
Resource Center Operational
90 days ago
100.0 % uptime
Today
Analytics - Data Collection Operational
90 days ago
100.0 % uptime
Today
Analytics - Data Processing Operational
90 days ago
100.0 % uptime
Today
Analytics - Paths and Funnels Operational
90 days ago
100.0 % uptime
Today
Analytics - Paths and Funnels Operational
90 days ago
100.0 % uptime
Today
Mobile Analytics Operational
90 days ago
100.0 % uptime
Today
Adopt UI Operational
90 days ago
100.0 % uptime
Today
Adopt UI Operational
90 days ago
100.0 % uptime
Today
Feedback API Operational
90 days ago
100.0 % uptime
Today
Feedback UI Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
99.57 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 10, 2026

No incidents reported today.

Feb 9, 2026

No incidents reported.

Feb 8, 2026
Investigating Issues with Guides and Resource Center
Resolved - After monitoring guide and resource center behavior and conducting a review of all guide statuses, we consider this issue fully resolved.
Feb 8, 09:57 EST
Monitoring - We have rolled out a fix for an issue impacting Resource Center Guide Modules where guide module changes could not be accessed via the VDS or edited. As part of this fix, we did not automatically apply Resource Center state changes made after February 4 at 4:00 PM, to avoid making assumptions about intended configurations.

Customers who updated Resource Center states after this time will need to re-publish their Resource Center from Draft to Production to ensure their desired configuration is reflected. We will continue to monitor the situation.

Additionally, as an extra precaution our team will be conducting a full review of guide statuses to ensure all guides reflect their intended state and content. We do not expect further impact, but will provide updates if anything unexpected is identified.

We will continue to monitor closely and provide updates if needed.
Feb 5, 18:35 EST
Update - Our investigation is still ongoing.
Feb 5, 16:42 EST
Update - We are continuing to work through resolving and remediating this issue.
Feb 5, 14:01 EST
Update - Our team is still actively investigating and is drawing closer to remediation.
Feb 5, 12:21 EST
Update - Our investigation into the root cause of this issue is ongoing.
Feb 5, 11:00 EST
Update - We are continuing to investigate this issue.
Feb 5, 09:43 EST
Update - Our teams are in deep-dive mode and still investigating.
Feb 5, 09:04 EST
Update - We are continuing to investigate this issue.
Feb 5, 08:25 EST
Investigating - We are investigating a potential issue affecting Guides and the Resource Center. Some users may notice unexpected behavior with Guide statuses (Draft, Staging, Production) and may be unable to view or edit the Resource Center modules.

We are working to understand the scope and impact and will share updates as we learn more.
Feb 5, 07:21 EST
Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026
Feb 4, 2026
Guides using segments are non-operational in Production and Staging Environments
Resolved - Guide functionality and deliverability have been fully restored. All guides that were temporarily moved to a Draft state have now been returned to their previous status.

We believe Resource Center Guide Modules were not impacted in Production or Staging environments. An issue impacting the ability to edit some guides within RC Guide Modules while in Draft state was identified and is being addressed separately.

Some guides may appear to still be in a Draft state due to browser caching. Logging out and back into Pendo will refresh the UI and reflect the correct guide status.

This incident is now resolved.
Feb 4, 23:45 EST
Update - Guide functionality and deliverability have been restored, with the exception of accessing Resource Center Guide Modules.

As part of the restoration process, impacted guides were temporarily moved to a Draft state. Our team is actively working to return these guides to their previous status where applicable. No guide content was lost.

We are continuing to work on resolving the Resource Center Guide Module issue and will provide further updates as progress is made.
Feb 4, 21:17 EST
Update - Guide deliverability and functionality have been fully restored with the exception of Resource Center Guide Modules. All other guides are loading and functioning as expected across environments.

We are continuing to work on an issue impacting Resource Center Guide Modules, which remain nonfunctional at this time. Our team is actively addressing this and will provide further updates as progress is made.
Feb 4, 20:54 EST
Update - The majority of impacted guides have been restored to their expected state with the Visual Designer Studio loading and functioning.

However, a small subset of guides (about 2%) remains impacted, and guides within Resource Center Guide Modules are still experiencing issues. Our team is actively working on these remaining guides as well as resolving the Resource Center Guide Module issue. We’ll continue to provide updates as progress is made.
Feb 4, 20:20 EST
Update - We are continuing to validate our final testing and will have an update as soon as possible.
Feb 4, 19:44 EST
Update - Our team is currently in the final stages of validating our fix and are hopeful to have resolution shortly.
Feb 4, 19:13 EST
Identified - We have identified the issue and are actively testing a fix to both rendering guides in production and staging as well as restore user access to the Visual Design Studio.
Feb 4, 18:40 EST
Update - We are continuing to investigate this issue.
Feb 4, 18:30 EST
Investigating - Our team is currently investigating an issue impacting guides created in the Visual Design Studio. Some users may be unable to launch existing guides in the UI, and blank steps may appear in the designer. Guides that are affected will also be unavailable in Production and Staging environments.

When launching the Visual Design Studio, the experience may time out or fail entirely, and all guide steps may be missing, with related errors appearing in the browser console.
Feb 4, 16:48 EST
Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

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