Some Customers Unable to Connect to Pendo MCP
Investigating - Some customers are experiencing authentication errors when connecting to the Pendo MCP, which prevents the connection from being established. Our team is actively investigating to determine cause of this disruption.

Existing MCP connections will continue to work until session expiration.
Oct 01, 2026 - 16:49 EDT
Uptime over the past 90 days. View historical uptime.
US environment (app.pendo.io) Degraded Performance
Pendo UI Operational
API Operational
NPS Operational
NPS Email Operational
Guide Deliverability Operational
Guide Designer Operational
Guide Targeting Operational
Mobile Guides Operational
Resource Center Operational
Analytics - Data Collection Operational
Analytics - Data Processing Operational
Analytics - Paths and Funnels Operational
Mobile Analytics Operational
Adopt UI Operational
Feedback API Operational
Feedback UI Operational
Leo Operational
Listen Operational
Session Replay Operational
Webhooks Operational
Orchestrate Operational
MCP Degraded Performance
Other Operational
AU environment (app.au.pendo.io) Operational
Pendo UI Operational
API Operational
NPS Operational
NPS Email Operational
Guide Deliverability Operational
Guide Designer Operational
Guide Targeting Operational
Mobile Guides Operational
Resource Center Operational
Analytics - Data Collection Operational
Analytics - Data Processing Operational
Analytics - Paths and Funnels Operational
Mobile Analytics Operational
Adopt UI Operational
Leo Operational
Listen Operational
Session Replay Operational
Webhooks Operational
Orchestrate Operational
MCP Operational
Other Operational
EU environment (app.eu.pendo.io) Degraded Performance
Pendo UI Operational
API Operational
NPS Operational
NPS Email Operational
Guide Deliverability Operational
Guide Designer Operational
Guide Targeting Operational
Mobile Guides Operational
Resource Center Operational
Analytics - Data Collection Operational
Analytics - Data Processing Operational
Analytics - Paths and Funnels Operational
Mobile Analytics Operational
Adopt UI Operational
Feedback API Operational
Feedback UI Operational
Leo Operational
Listen Operational
Session Replay Operational
Webhooks Operational
Orchestrate Operational
MCP Degraded Performance
Other Operational
JPN environment (app.jpn.pendo.io) Operational
Pendo UI Operational
API Operational
NPS Operational
NPS Email Operational
Guide Deliverability Operational
Guide Targeting Operational
Guide Designer Operational
Mobile Guides Operational
Resource Center Operational
Analytics - Data Collection Operational
Analytics - Data Processing Operational
Analytics - Paths and Funnels Operational
Mobile Analytics Operational
Adopt UI Operational
Leo Operational
Listen Operational
Session Replay Operational
Webhooks Operational
Orchestrate Operational
MCP Operational
Other Operational
US1 environment (us1.app.pendo.io) Operational
Pendo UI Operational
API Operational
NPS Operational
NPS Email Operational
Guide Deliverability Operational
Guide Designer Operational
Guide Targeting Operational
Mobile Guides Operational
Resource Center Operational
Analytics - Data Collection Operational
Analytics - Data Processing Operational
Analytics - Paths and Funnels Operational
Mobile Analytics Operational
Adopt UI Operational
Feedback API Operational
Feedback UI Operational
Listen Operational
Session Replay Operational
Webhooks Operational
Orchestrate Operational
MCP Operational
Other Operational
Leo Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 1, 2026

Pairing in Mobile is Not Functional
Resolved - This incident has been resolved.
Oct 1, 04:16 EDT
Investigating - We are currently investigating an issue where pairing a mobile device with the Pendo Designer fails. This affects on-device guide testing and Mobile Debugger in multiple regions. We'll share an update as soon as we have more information.
Oct 1, 02:29 EDT

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

Guide targeting impacted in US Environment
Resolved - This incident has been resolved.
Sep 21, 17:28 EDT
Monitoring - Guide targeting has been restored. We are continuing to monitor for any further issues.
Sep 21, 17:16 EDT
Identified - We have identified the cause of a disruption affecting guide targeting for a subset of visitors in the US environment, beginning at approximately 3:50 PM EDT. Our team is actively deploying a fix and will provide a further update as it is confirmed.
Sep 21, 16:54 EDT

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

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