All Systems Operational

Uptime over the past 90 days. View historical uptime.
Pendo UI Operational
90 days ago
99.89 % uptime
Today
API Operational
90 days ago
99.91 % uptime
Today
Guides Operational
90 days ago
99.85 % uptime
Today
NPS Operational
90 days ago
99.91 % uptime
Today
NPS Email Operational
90 days ago
99.54 % uptime
Today
Guide Deliverability Operational
90 days ago
99.9 % uptime
Today
Guide Designer Operational
90 days ago
99.89 % uptime
Today
Guide Targeting Operational
90 days ago
99.91 % uptime
Today
Mobile Guides Operational
90 days ago
99.91 % uptime
Today
Resource Center Operational
90 days ago
99.91 % uptime
Today
Analytics Operational
90 days ago
99.91 % uptime
Today
Data Collection Operational
90 days ago
99.9 % uptime
Today
Data Processing Operational
90 days ago
99.91 % uptime
Today
Paths and Funnels Operational
90 days ago
99.91 % uptime
Today
Mobile Analytics Operational
90 days ago
99.91 % uptime
Today
Feedback Operational
90 days ago
99.9 % uptime
Today
Feedback API Operational
90 days ago
99.89 % uptime
Today
Feedback UI Operational
90 days ago
99.91 % uptime
Today
Adopt UI ? Operational
90 days ago
99.91 % uptime
Today
Other Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 22, 2025

No incidents reported today.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025
Classic/Legacy Feedback in The US Server is Down
Resolved - This incident has been resolved.
Jun 19, 05:21 EDT
Investigating - We are currently investigating the issue.
We had a scheduled maintenance window for Feedback in the US this morning.
The upgrade started at around 7 a.m. GMT, but the maintenance is taking longer than expected, and the operation cannot resume.
We are contacting Google Cloud Support to help us unblock the operation and restart the maintenance.
Jun 19, 04:54 EDT
Jun 18, 2025
NPS Email Backup disabled in US region
Resolved - NPS emails have been re-enabled for the US region and the root issue causing the outage has been fully resolved.

All emails that should have gone out during the outage will be released by end of the day Eastern Time.
Jun 18, 12:17 EDT
Identified - At approximately 7:25 AM UTC time, our email backup system for delivering emails for NPS was disabled in our US region. We have identified the root cause and are currently working to remediate the issue.
Jun 17, 09:21 EDT
Jun 17, 2025
Jun 16, 2025
Outage preventing the Pendo application from loading and collecting data
Resolved - This has been resolved.
Jun 16, 07:57 EDT
Update - We are continuing to monitor for any further issues.
Jun 16, 07:56 EDT
Monitoring - Our host provider has restored services and the Pendo application is operational. Data processing from the outage is still in process. We will continue to monitor and update when data processing is complete.
Jun 12, 16:33 EDT
Identified - Our host provider has begun to restore services. Pendo's EU, Japan, Australia and US1 environments are operational, but app.pendo.io is still down at this time. We will update the status as we receive more information.
Jun 12, 16:00 EDT
Update - We are continuing to investigate this issue.
Jun 12, 14:53 EDT
Update - We are continuing to investigate this issue.
Jun 12, 14:43 EDT
Investigating - There is an outage with our hosting provider that is causing Pendo not to load or collect data. We are currently investigating the scope of this issue and will update the status as we receive more information.
Jun 12, 14:25 EDT
Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025
Jun 11, 2025

No incidents reported.

Jun 10, 2025
Possible slowness and Visual Design Studio crashing when creating Guides in Pendo
Resolved - This has been resolved.
Jun 10, 11:22 EDT
Investigating - We are currently investigating this issue and will update as more information becomes available.
Jun 10, 09:56 EDT
Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

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