All Systems Operational
Pendo UI Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Guides Operational
90 days ago
99.99 % uptime
Today
NPS Operational
90 days ago
100.0 % uptime
Today
NPS Email Operational
90 days ago
100.0 % uptime
Today
Guide Deliverability Operational
90 days ago
100.0 % uptime
Today
Guide Designer Operational
90 days ago
100.0 % uptime
Today
Guide Targeting Operational
90 days ago
100.0 % uptime
Today
Mobile Guides Operational
90 days ago
100.0 % uptime
Today
Resource Center Operational
90 days ago
99.95 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Data Processing Operational
90 days ago
100.0 % uptime
Today
Paths and Funnels Operational
90 days ago
100.0 % uptime
Today
Mobile Analytics Operational
90 days ago
100.0 % uptime
Today
Feedback Operational
90 days ago
99.98 % uptime
Today
Feedback API Operational
90 days ago
100.0 % uptime
Today
Feedback UI Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 26, 2022

No incidents reported today.

Jan 25, 2022
Resolved - This issue has been resolved.
Jan 25, 15:15 EST
Monitoring - We have implemented a fix, and are now monitoring to validate.
Jan 25, 14:56 EST
Investigating - Users are reporting unusual behavior in the Feedback module of the Resource Center. We are currently investigating the cause of this behavior.
Jan 25, 14:05 EST
Jan 24, 2022

No incidents reported.

Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022
Resolved - This incident has been resolved.
Jan 14, 21:39 EST
Monitoring - We have deployed a fix, and are monitoring to ensure there are no additional issues.
Jan 14, 17:25 EST
Update - We are continuing to work on a resolution to the issue with Help Center returning blank content.

As soon as we have additional information or timeline for a fix, we will provide an update here.
Jan 14, 16:39 EST
Identified - We have identified the source of the issue, and are taking steps to correct.
Jan 14, 16:36 EST
Investigating - Users have reported some third party Help Centers are returning blank contents from the Resource Center. We are currently investigating the source of the behavior.
Jan 14, 14:44 EST
Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.