Resolved -
The rollback we have implemented has successfully fixed the "invalid scope" authentication error and this issue is now resolved.
May 8, 15:09 EDT
Monitoring -
We have successfully rolled back and are now monitoring the issue.
May 8, 14:24 EDT
Identified -
Our team has identified the issue with a code change on Monday, April 4, which we are currently rolling back.
May 8, 13:58 EDT
Investigating -
We are aware of an issue affecting users attempting to connect to the Pendo MCP server, where authentication is failing with an "invalid scope" error. Our engineering team has identified the root cause and a fix is currently in progress — we will provide an update once it has been deployed to production.
May 8, 13:05 EDT