All Systems Operational

Pendo UI Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Guides Operational
90 days ago
99.99 % uptime
Today
NPS Operational
90 days ago
100.0 % uptime
Today
NPS Email Operational
90 days ago
100.0 % uptime
Today
Guide Deliverability Operational
90 days ago
99.99 % uptime
Today
Guide Designer Operational
90 days ago
100.0 % uptime
Today
Guide Targeting Operational
90 days ago
100.0 % uptime
Today
Mobile Guides Operational
90 days ago
100.0 % uptime
Today
Resource Center Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Data Processing Operational
90 days ago
100.0 % uptime
Today
Paths and Funnels Operational
90 days ago
100.0 % uptime
Today
Mobile Analytics Operational
90 days ago
100.0 % uptime
Today
Feedback Operational
90 days ago
100.0 % uptime
Today
Feedback API Operational
90 days ago
100.0 % uptime
Today
Feedback UI Operational
90 days ago
100.0 % uptime
Today
Adopt UI ? Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 24, 2025

No incidents reported today.

May 23, 2025

No incidents reported.

May 22, 2025

No incidents reported.

May 21, 2025

No incidents reported.

May 20, 2025

No incidents reported.

May 19, 2025
Resolved - This incident has been resolved.
May 19, 06:51 EDT
Investigating - On Saturday May 17, around 8pm ET, Pendo’s Chatbot experience was not operational within the Resource Center and customers were not able to open support tickets in Pendo.

If you are attempting to open a support ticket, you can do so through the support form here:
https://support.pendo.io/hc/en-us/requests/new?tf_11000346850203=knowledgebaseHelpArticle

May 19, 05:54 EDT
May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025
Resolved - This incident has been fully resolved.
May 14, 13:21 EDT
Monitoring - The issue has been identified and a fix has been implemented and our bot is fully operational. We will continue to monitor the issue with our vendor to ensure full functionality.
May 14, 11:06 EDT
Investigating - On Tuesday May 13, around 6pm ET, Pendo’s Chatbot experience was not operational within the Resource Center and customers were not able to open support tickets in Pendo.

As of 8:45am ET, Pendo reinstated our Support ticket form within the Resource Center. We are working with our vendor to fix this issue as soon as possible.

If you are attempting to open a support ticket, you can do so through the Resource Center or through the support form here: https://support.pendo.io/hc/en-us/requests/new?tf_11000346850203=knowledgebaseHelpArticle

May 14, 10:11 EDT
May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.