All Systems Operational
Pendo UI Operational
90 days ago
99.86 % uptime
Today
API Operational
90 days ago
99.88 % uptime
Today
Guides Operational
90 days ago
99.88 % uptime
Today
NPS Operational
90 days ago
99.88 % uptime
Today
NPS Email Operational
90 days ago
99.88 % uptime
Today
Guide Deliverability Operational
90 days ago
99.88 % uptime
Today
Guide Designer Operational
90 days ago
99.88 % uptime
Today
Guide Targeting Operational
90 days ago
99.88 % uptime
Today
Mobile Guides Operational
90 days ago
99.88 % uptime
Today
Analytics Operational
90 days ago
99.88 % uptime
Today
Data Collection Operational
90 days ago
99.88 % uptime
Today
Data Processing Operational
90 days ago
99.88 % uptime
Today
Paths and Funnels Operational
90 days ago
99.88 % uptime
Today
Mobile Analytics Operational
90 days ago
99.88 % uptime
Today
Feedback Operational
90 days ago
99.88 % uptime
Today
Feedback API Operational
90 days ago
99.88 % uptime
Today
Feedback UI Operational
90 days ago
99.88 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Feb 26, 2020

No incidents reported today.

Feb 25, 2020

No incidents reported.

Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020
Resolved - At this point we believe the incident is completely resolved. Data has effectively processed and should be reflected appropriately in the Pendo application. Should any further issues be seen, please contact Technical Success.
Feb 21, 18:34 EST
Update - We continue to monitor our application as Guide Targeting fully recovers from the incident this morning. We are seeing entirely successful guide deliverability across all customers. Analytic information may be slower than expected for some customers as we work to ensure the application processes all data from today successfully. We will mark the incident resolved once we believe all data is fully caught up and displaying properly.
Feb 21, 15:06 EST
Update - We are continuing to monitor for any further issues with guide display - and working to ensure our adjustments are holding before calling the incident fully resolved. We will provide an update as soon as we have additional information or are able to mark the incident fully resolved.
Feb 21, 12:28 EST
Monitoring - We have made adjustments that have resulted in guides now being delivered reliably. We are continuing to monitor the application to ensure the resolution holds. We will mark this incident resolved once we are confident the application is performing normally.
Feb 21, 10:39 EST
Update - We continue to work to resolve issues that we are seeing with guide deliverability. We will be sure to provide additional insight and information as it becomes available.
Feb 21, 10:17 EST
Identified - Our engineering team has identified the cause of the issue and is working to identify and apply a fix. At this time, Pendo's web application should be up and accessible. We are still working to fully resolve guide deliverability issues. We will provide an update to this page as soon as additional information becomes available.
Feb 21, 09:44 EST
Investigating - We have received reports from customers and are able to reproduce issues accessing the Pendo web application. Along with this behavior, we are also noticing a degraded performance with guide deliverability. Our engineering team is aware and working to resolve the issues as soon as possible. We will provide updates as soon as new information is available.
Feb 21, 09:24 EST
Feb 20, 2020

No incidents reported.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.