All Systems Operational
Pendo UI Operational
90 days ago
99.96 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Guides Operational
90 days ago
99.97 % uptime
Today
NPS Operational
90 days ago
100.0 % uptime
Today
NPS Email Operational
90 days ago
99.83 % uptime
Today
Guide Deliverability Operational
90 days ago
100.0 % uptime
Today
Guide Designer Operational
90 days ago
99.99 % uptime
Today
Guide Targeting Operational
90 days ago
100.0 % uptime
Today
Mobile Guides Operational
90 days ago
100.0 % uptime
Today
Resource Center Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Data Processing Operational
90 days ago
100.0 % uptime
Today
Paths and Funnels Operational
90 days ago
100.0 % uptime
Today
Mobile Analytics Operational
90 days ago
100.0 % uptime
Today
Feedback Operational
90 days ago
99.96 % uptime
Today
Feedback API Operational
90 days ago
99.96 % uptime
Today
Feedback UI Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 22, 2021

No incidents reported today.

Oct 21, 2021

No incidents reported.

Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021
Resolved - At this point we believe the issue to be completely resolved.

Please contact Pendo Technical Success if any further unexpected issues should occur.
Oct 8, 10:18 EDT
Monitoring - We have made an adjustment that we believe has restored normal functionality to the Designer in EU Pendo subscriptions. We are continuing to monitor, but believe Guide and Designer functionality are now working properly.

We will update this page once we have confirmed full resolution.
Oct 8, 07:22 EDT
Update - At this point we believe this issue applies specifically to subscriptions within our EU instance of Pendo. US instances should be able to load the Designer and create guides normally.

We continue to research the issue and will provide further information as soon as it's available.
Oct 8, 07:14 EDT
Investigating - We have been made aware of some customers experiencing errors loading the Designer when creating Guides in the Pendo UI.

Our team is aware and currently working to resolve. We will provide updates here as soon as they become available.
Oct 8, 07:00 EDT