Increased latency for data ingestion, guides, and other services

Incident Report for Pendo

Resolved

This incident has been resolved.

Posted Jul 31, 2024 - 16:52 EDT

Identified

We are currently remediating an issue where we have increased latency & error rates for data ingestion, guides, and other services.

Posted Jul 31, 2024 - 16:30 EDT

This incident affected: US environment (app.pendo.io) (NPS, NPS Email, Guide Deliverability, Guide Designer, Guide Targeting, Mobile Guides, Resource Center, Analytics - Data Collection, Analytics - Data Processing, Analytics - Paths and Funnels, Mobile Analytics).