Email Outage
Incident Report for Pendo
The issue has been resolved and all backlogged emails have now been sent.
Posted Aug 18, 2021 - 16:48 EDT
We have identified the issue and are waiting for our email to be re-enabled via a 3rd party. This could take up to 3 hours and users will receive any invitations and/or password reset requests once the flow re-opens.
Posted Aug 18, 2021 - 15:32 EDT
We are currently investigating an outage with respect to email in the US Pendo instance ( User password resets, new user invitations, and NPS email backup surveys are not currently functioning.

We will update this issue here as we work toward resolution.
Posted Aug 18, 2021 - 13:32 EDT
This incident affected: Guides (NPS Email).