Pendo Guides Failing to Display
Incident Report for Pendo
Resolved
The issue has been resolved.
Posted Mar 07, 2023 - 18:25 EST
Update
The hotfix to address this issue has been deployed. We are currently monitoring guide traffic to ensure that guides are back to full operation.
Posted Mar 07, 2023 - 18:07 EST
Update
We are continuing to monitor for any further issues.
Posted Mar 07, 2023 - 18:06 EST
Monitoring
The hotfix to address this issue has been deployed. We are currently monitoring guide traffic to ensure that guides are back to full operation.
Posted Mar 07, 2023 - 18:06 EST
Identified
The issue has been identified and a fix is being deployed now. This page will update again when the fix has been fully deployed.
Posted Mar 07, 2023 - 17:55 EST
Investigating
We are currently investigating an issue where Pendo guides are failing to load for some customers.
Posted Mar 07, 2023 - 17:19 EST
This incident affected: Guides (NPS, NPS Email, Guide Deliverability, Guide Designer, Guide Targeting, Mobile Guides, Resource Center).
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