Login and Mid-Session Disconnection Issues with Pendo UI

Incident Report for Pendo

Resolved

Pendo became aware of problems logging into the Pendo platform, as well as some users being logged out mid-session at 11:40am US Eastern Time today. A fix was developed and deployed at 11:49am US Eastern Time, no further issues have been detected at this time. Pendo should be working normally for all customers, if you are experiencing continued issues, please contact our support team here: https://support.pendo.io/hc/en-us/articles/360034163971-Get-help-with-Pendo-from-technical-support

Posted Jul 11, 2023 - 11:30 EDT