Guide Latency Issues: CNAME Customers Only
Incident Report for Pendo
Resolved
This incident has been resolved.
Posted Oct 05, 2023 - 16:27 EDT
Monitoring
Issue has been identified and monitoring the situation.
Posted Oct 05, 2023 - 13:41 EDT
Update
We are continuing to investigate this issue.
Posted Oct 05, 2023 - 11:01 EDT
Investigating
We are currently investigating some guide latency impacting CNAME customers. Potential issues serving guides to end users.

Pendo Engineering is reviewing the issue and we will provide updates as soon as they are available.
Posted Oct 05, 2023 - 10:55 EDT
This incident affected: Guides (Guide Deliverability, Guide Targeting).