Analytics Processing Delays

Incident Report for Pendo

Resolved

All data processing jobs are caught up and operating as expected.

Posted Apr 05, 2022 - 15:18 EDT

Monitoring

Data processing delay root cause has been addressed. A small number of subscriptions may continue to experience delays as these systems catch up. We'll continue monitoring until we feel the issue is completely resolved.

Posted Apr 05, 2022 - 13:57 EDT

Investigating

We have received reports from customers and are aware of delays in data appearing within the Pendo Insights and Analytics UI. We believe this is impacting some, but not all of our customers.

Our engineers are aware of the problem and working to resolve. We will provide updates here as soon as they are available.

Posted Apr 05, 2022 - 12:09 EDT

This incident affected: Analytics (Data Processing).