Guide Targeting and Eligibility Impacted for JP Region

Incident Report for Pendo

Resolved

The incident has been resolved. Guide targeting and eligibility has returned to normal functioning.

Posted Jul 19, 2023 - 18:52 EDT

Monitoring

A fix has been deployed and we are monitoring the results.

Posted Jul 19, 2023 - 18:41 EDT

Investigating

We are currently investigating an issue that may affect guide targeting and eligibility in our Japan environment. Users affected may see guides multiple times during this incident, which began 4:00 PM Eastern Time.

Posted Jul 19, 2023 - 18:25 EDT

This incident affected: Guides (Guide Deliverability, Guide Targeting).