Data collection issue

Incident Report for Pendo

Resolved

The issue with data processing has now been resolved. Data processing has returned to normal and will be caught up in the coming hours. We are continuing to monitor our systems but expect no further issues at this time.

Posted Jan 28, 2019 - 22:44 EST

Identified

As of 6pm EST, some of our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up within the next couple of hours.

Posted Jan 28, 2019 - 20:55 EST

This incident affected: Analytics (Data Collection).